Exchanges and Returns

Exchange Policy

1. We will be happy to accept jewellery bought from us as per the prevailing Terms and Conditions applicable only in India.

2. Jewellery for exchange will only be accepted after due examination for defects, weights, originality.

3. At the time of exchange of jewellery purchased from us , we will value the piece on the following basis-

  • The gold content will be valued on the basis of markets prevailing gold rate on the date of exchange.
  • Diamonds, Platinum and other precious or semi-precious stones will be valued with appropriate deductions.
  • Making charges, taxes, and other value of stones , beads and pearls will be completely deducted.

4. The exchange of jewellery requires that the original cash memo/invoice and authenticity Certificate be provided at the time of exchange. If the same is not provided an additional deduction of 1% will be made on final stone value.

5. The exchange of jewellery will provide you 100% exchange for diamonds on the value of original purchased product.

6. Plain gold jewellery i.e not purchased from us will be accepted for exchange after valuation in Karatmeter .

7. The gold value of the non-purchased jewellery will be deducted from the gold value of the product purchased from us. No refunds will be granted.

8. In case of refund,there will be 10% deduction on studded jewellery/solitaire/Diamonds.

Lifetime Exchange Policy-

You can of course exchange your Haritika Diamonds and Jewellery product anytime after 30days too. We offer a lifetime exchange on all our jewellery. If at any point of time you want to Exchange or Upgrade the product, we will happily serve you with an Exchange as below:

§ Jewellery products consisting of studded Diamonds Exchange at 85% of current market value

§ Jewellery products consisting only of Gem stones Exchange at 75% of current market value

§ Plain Gold Jewellery including Italian, unstudded products and Gold Coins Exchange at the prevailing rate of gold.

§ Solitaire Diamonds Exchange at 90% of current market value, subject to a value limit of Rs.10,00,000/-. Silver jewellery products cannot be exchanged.

§ In all cases, the current market value will be determined by

Buy Back-

If at any point, you wish to sell back your Solitaire or Gold coins we also offer a Lifetime Buy-Back facility

Solitaire : We will buy it back at 85% of current market value, subject to a value limit of Rs.10,00,000/-. For products over Rs.10,00,000/- if you would like to set your price for the Solitaire, you may list the Solitaire on our site at your offer Price for a nominal service charge.

Solitaire Mount: We also offer a lifetime buy back for Solitaire mounts bought from

The prices to be valued as follows:

Plain gold mount – Jewellery weight at prevailing gold rate on the website.

Studded mount - 60% of the product's current value.